10 most common PROBLEMS

With us, you cannot lose more,
than you are already losing due to unpaid claims.

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To give you a better idea of what we do, here are some real problems
our clients face and how we help them solve them:

We issued an invoice, the value date expired, but payment has not yet been received.
We issued an invoice, only part of it has been paid, and they do not want to pay the difference.
We paid the order in advance, but the service was not provided or the goods were not delivered.
We filed a motion for enforcement that became final, but payment has not yet been received.
We filed a motion for enforcement, but the debtor objected.
We have a judgement in our favour, but the defendant has not fulfilled their obligations under the judgement.
We have lent money, but it has not been repaid.
My employer is not paying my salary. (and/or) My employer is not paying my contributions.
The debtor has filed for bankruptcy or personal bankruptcy.
We have a debtor abroad.

At Accounts Receivable Management FIDEM, we have a detailed and highly successful procedure for resolving the problems listed above, because:

we treat each claim, regardless of its amount or legal background, according to the same, strictly defined line of assessment, measures and solutions (equal treatment of every problem);

we handle each claim with discretion, taking into account the interests of the client (processing without damaging business relationships);

we resolve each claim with the broadest possible perspective (actively seeking a payment solution – ad hoc approach);

we formalise and appropriately secure each solution/agreement, where the basic guideline is “maximum possible benefit for the client”;

our primary challenge is to resolve each claim through extrajudicial recovery as quickly as possible, without additional costs for the client;

more than ten years (10+) on the market gives us the experience and confidence to:

a. see opportunities and value where others do not;b. have solutions and approaches to every claim problem;
c. know the market and the market knows us.

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