{"id":113705,"date":"2022-10-10T08:53:56","date_gmt":"2022-10-10T08:53:56","guid":{"rendered":"https:\/\/fidem.si\/10-most-common-problems\/"},"modified":"2026-03-24T13:26:27","modified_gmt":"2026-03-24T13:26:27","slug":"10-most-common-problems","status":"publish","type":"page","link":"https:\/\/fidem.si\/en\/10-most-common-problems\/","title":{"rendered":"10 most common problems"},"content":{"rendered":"<div class=\"wpb-content-wrapper\"><p>[vc_row row_height_percent=&#8221;0&#8243; back_image=&#8221;111822&#8243; back_repeat=&#8221;no-repeat&#8221; back_attachment=&#8221;scroll&#8221; back_position=&#8221;right top&#8221; overlay_alpha=&#8221;0&#8243; gutter_size=&#8221;3&#8243; column_width_percent=&#8221;100&#8243; shift_y=&#8221;0&#8243; z_index=&#8221;0&#8243; enable_bottom_divider=&#8221;default&#8221; shape_bottom_h_use_pixel=&#8221;&#8221; shape_bottom_height=&#8221;65&#8243; shape_bottom_opacity=&#8221;100&#8243; shape_bottom_index=&#8221;0&#8243; uncode_shortcode_id=&#8221;217222&#8243; css=&#8221;.vc_custom_1671396226762{padding-top: 100px !important;padding-bottom: 60px !important;}&#8221; shape_bottom_color_type=&#8221;uncode-solid&#8221; shape_bottom_color_solid=&#8221;#ffffff&#8221; back_size=&#8221;800px&#8221; el_class=&#8221;slider-naslovna gradient-new-stil&#8221;][vc_column column_width_use_pixel=&#8221;yes&#8221; gutter_size=&#8221;3&#8243; overlay_alpha=&#8221;50&#8243; shift_x=&#8221;0&#8243; shift_y=&#8221;0&#8243; shift_y_down=&#8221;0&#8243; z_index=&#8221;0&#8243; medium_width=&#8221;0&#8243; mobile_width=&#8221;0&#8243; width=&#8221;1\/1&#8243; uncode_shortcode_id=&#8221;502656&#8243; column_width_pixel=&#8221;1240&#8243;][vc_row_inner row_inner_height_percent=&#8221;0&#8243; overlay_alpha=&#8221;50&#8243; gutter_size=&#8221;3&#8243; shift_y=&#8221;0&#8243; z_index=&#8221;0&#8243; uncode_shortcode_id=&#8221;754401&#8243; css=&#8221;.vc_custom_1663955212213{padding-bottom: 50px !important;}&#8221;][vc_column_inner column_width_percent=&#8221;100&#8243; position_horizontal=&#8221;left&#8221; gutter_size=&#8221;3&#8243; overlay_alpha=&#8221;50&#8243; shift_x=&#8221;0&#8243; shift_y=&#8221;0&#8243; shift_y_down=&#8221;0&#8243; z_index=&#8221;0&#8243; medium_width=&#8221;0&#8243; mobile_width=&#8221;0&#8243; width=&#8221;1\/1&#8243; uncode_shortcode_id=&#8221;133057&#8243;][vc_custom_heading heading_semantic=&#8221;h1&#8243; text_size=&#8221;fontsize-690098&#8243; text_weight=&#8221;700&#8243; sub_lead=&#8221;yes&#8221; uncode_shortcode_id=&#8221;103752&#8243; text_color_type=&#8221;uncode-solid&#8221; text_color_solid=&#8221;#ffffff&#8221; el_class=&#8221;headerNaslov&#8221;]10 most common PROBLEMS[\/vc_custom_heading][vc_column_text text_lead=&#8221;yes&#8221; text_color=&#8221;color-xsdn&#8221; uncode_shortcode_id=&#8221;677474&#8243; text_color_type=&#8221;uncode-palette&#8221; el_class=&#8221;header-klasik-opis&#8221;]With us, you cannot lose more,<br \/>\nthan you are already losing due to unpaid claims.[\/vc_column_text][vc_button wide=&#8221;yes&#8221; text_skin=&#8221;yes&#8221; custom_typo=&#8221;yes&#8221; font_family=&#8221;font-377884&#8243; font_weight=&#8221;100&#8243; text_transform=&#8221;uppercase&#8221; border_width=&#8221;0&#8243; uncode_shortcode_id=&#8221;133182&#8243; el_class=&#8221;header-cta-gumb&#8221; button_color_type=&#8221;uncode-solid&#8221; link=&#8221;url:%23forma|&#8221; width=&#8221;410&#8243; button_color_solid=&#8221;rgba(0,0,0,0.01)&#8221;]Get a free opinion.[\/vc_button][vc_column_text uncode_shortcode_id=&#8221;727619&#8243;]<\/p>\n<div class=\"scroll-down-puscica-staticna\"><a href=\"#tezave\"><img decoding=\"async\" class=\"scrolldown-pusica\" src=\"\/wp-content\/uploads\/2023\/03\/FIDEM_Upravljanje_terjatev_ikona_.scrolldownsvg.svg\" alt=\"Ikona scroll down\" \/><\/a><\/div>\n<div class=\"scroll-down-puscica\"><a href=\"#tezave\"><img decoding=\"async\" class=\"scrolldown-pusica\" src=\"\/wp-content\/uploads\/2023\/03\/FIDEM_Upravljanje_terjatev_ikona_.scrolldownsvg.svg\" alt=\"Ikona scroll down\" \/><\/a><\/div>\n<p>[\/vc_column_text][\/vc_column_inner][\/vc_row_inner][\/vc_column][\/vc_row][vc_row row_height_percent=&#8221;0&#8243; overlay_alpha=&#8221;50&#8243; gutter_size=&#8221;3&#8243; column_width_percent=&#8221;100&#8243; shift_y=&#8221;0&#8243; z_index=&#8221;0&#8243; uncode_shortcode_id=&#8221;528290&#8243; el_id=&#8221;tezave&#8221;][vc_column column_width_use_pixel=&#8221;yes&#8221; gutter_size=&#8221;3&#8243; overlay_alpha=&#8221;50&#8243; shift_x=&#8221;0&#8243; shift_y=&#8221;0&#8243; shift_y_down=&#8221;0&#8243; z_index=&#8221;0&#8243; medium_width=&#8221;0&#8243; mobile_width=&#8221;0&#8243; width=&#8221;1\/1&#8243; uncode_shortcode_id=&#8221;728079&#8243; column_width_pixel=&#8221;1200&#8243;][vc_column_text text_lead=&#8221;yes&#8221; uncode_shortcode_id=&#8221;250022&#8243;]<\/p>\n<p style=\"text-align: center;\">To give you a better idea of what we do, here are some real problems<br \/>\nour clients face and how we help them solve them:<\/p>\n<p>[\/vc_column_text][\/vc_column][\/vc_row][vc_row row_height_percent=&#8221;0&#8243; override_padding=&#8221;yes&#8221; h_padding=&#8221;2&#8243; top_padding=&#8221;1&#8243; bottom_padding=&#8221;2&#8243; overlay_alpha=&#8221;50&#8243; gutter_size=&#8221;3&#8243; column_width_percent=&#8221;100&#8243; shift_y=&#8221;0&#8243; z_index=&#8221;0&#8243; uncode_shortcode_id=&#8221;161725&#8243;][vc_column column_width_use_pixel=&#8221;yes&#8221; gutter_size=&#8221;3&#8243; overlay_alpha=&#8221;50&#8243; shift_x=&#8221;0&#8243; shift_y=&#8221;0&#8243; shift_y_down=&#8221;0&#8243; z_index=&#8221;0&#8243; medium_width=&#8221;0&#8243; mobile_width=&#8221;0&#8243; width=&#8221;1\/1&#8243; uncode_shortcode_id=&#8221;123103&#8243; column_width_pixel=&#8221;800&#8243;][vc_row_inner][vc_column_inner column_width_use_pixel=&#8221;yes&#8221; align_horizontal=&#8221;align_center&#8221; gutter_size=&#8221;3&#8243; overlay_alpha=&#8221;50&#8243; shift_x=&#8221;0&#8243; shift_y=&#8221;0&#8243; shift_y_down=&#8221;0&#8243; z_index=&#8221;0&#8243; medium_width=&#8221;0&#8243; mobile_width=&#8221;0&#8243; width=&#8221;1\/1&#8243; uncode_shortcode_id=&#8221;504222&#8243; column_width_pixel=&#8221;685&#8243;][vc_column_text uncode_shortcode_id=&#8221;109502&#8243; text_color_type=&#8221;uncode-solid&#8221; text_color_solid=&#8221;#2f4a62&#8243; el_class=&#8221;odmikOdStevilke&#8221;]<span class=\"custom-stevilke stevilka-01\">We issued an invoice, the value date expired, but payment has not yet been received.<\/span><br \/>\n<span class=\"custom-stevilke stevilka-02\">We issued an invoice, only part of it has been paid, and they do not want to pay the difference.<\/span><br \/>\n<span class=\"custom-stevilke stevilka-03\">We paid the order in advance, but the service was not provided or the goods were not delivered. <\/span><br \/>\n<span class=\"custom-stevilke stevilka-04\">We filed a motion for enforcement that became final, but payment has not yet been received.<\/span><br \/>\n<span class=\"custom-stevilke stevilka-05\">We filed a motion for enforcement, but the debtor objected.<\/span><br \/>\n<span class=\"custom-stevilke stevilka-06\">We have a judgement in our favour, but the defendant has not fulfilled their obligations under the judgement.<\/span><br \/>\n<span class=\"custom-stevilke stevilka-07\">We have lent money, but it has not been repaid.<\/span><br \/>\n<span class=\"custom-stevilke stevilka-08\">My employer is not paying my salary. (and\/or) My employer is not paying my contributions. <\/span><br \/>\n<span class=\"custom-stevilke stevilka-09\">The debtor has filed for bankruptcy or personal bankruptcy. <\/span><br \/>\n<span class=\"custom-stevilke stevilka-10\">We have a debtor abroad.<\/span>[\/vc_column_text][\/vc_column_inner][\/vc_row_inner][\/vc_column][\/vc_row][vc_row row_height_percent=&#8221;0&#8243; override_padding=&#8221;yes&#8221; h_padding=&#8221;2&#8243; top_padding=&#8221;2&#8243; bottom_padding=&#8221;0&#8243; overlay_alpha=&#8221;50&#8243; gutter_size=&#8221;3&#8243; column_width_percent=&#8221;100&#8243; shift_y=&#8221;0&#8243; z_index=&#8221;0&#8243; desktop_visibility=&#8221;yes&#8221; uncode_shortcode_id=&#8221;191492&#8243; el_class=&#8221;graficni-prikaz&#8221;][vc_column column_width_use_pixel=&#8221;yes&#8221; gutter_size=&#8221;3&#8243; overlay_alpha=&#8221;50&#8243; shift_x=&#8221;0&#8243; shift_y=&#8221;0&#8243; shift_y_down=&#8221;0&#8243; z_index=&#8221;0&#8243; medium_width=&#8221;0&#8243; mobile_width=&#8221;0&#8243; width=&#8221;1\/1&#8243; uncode_shortcode_id=&#8221;200753&#8243; column_width_pixel=&#8221;850&#8243;][vc_single_image media=&#8221;113704&#8243; media_width_use_pixel=&#8221;yes&#8221; alignment=&#8221;center&#8221; uncode_shortcode_id=&#8221;193449&#8243; media_width_pixel=&#8221;200&#8243;][\/vc_column][\/vc_row][vc_row row_height_percent=&#8221;0&#8243; override_padding=&#8221;yes&#8221; h_padding=&#8221;2&#8243; top_padding=&#8221;2&#8243; bottom_padding=&#8221;1&#8243; overlay_alpha=&#8221;50&#8243; gutter_size=&#8221;3&#8243; column_width_percent=&#8221;100&#8243; shift_y=&#8221;0&#8243; z_index=&#8221;0&#8243; uncode_shortcode_id=&#8221;155305&#8243;][vc_column column_width_use_pixel=&#8221;yes&#8221; gutter_size=&#8221;3&#8243; overlay_alpha=&#8221;50&#8243; shift_x=&#8221;0&#8243; shift_y=&#8221;0&#8243; shift_y_down=&#8221;0&#8243; z_index=&#8221;0&#8243; medium_width=&#8221;0&#8243; mobile_width=&#8221;0&#8243; width=&#8221;1\/1&#8243; uncode_shortcode_id=&#8221;120215&#8243; column_width_pixel=&#8221;685&#8243;][vc_column_text text_lead=&#8221;yes&#8221; uncode_shortcode_id=&#8221;209141&#8243;]<\/p>\n<p style=\"text-align: center;\">At Accounts Receivable Management FIDEM, we have a <strong>detailed and highly successful procedure for resolving the problems listed above, because:<\/strong><\/p>\n<p>[\/vc_column_text][\/vc_column][\/vc_row][vc_row row_height_percent=&#8221;0&#8243; back_image=&#8221;113071&#8243; back_repeat=&#8221;no-repeat&#8221; back_attachment=&#8221;scroll&#8221; back_position=&#8221;right top&#8221; overlay_alpha=&#8221;50&#8243; gutter_size=&#8221;3&#8243; column_width_percent=&#8221;100&#8243; shift_y=&#8221;0&#8243; z_index=&#8221;0&#8243; uncode_shortcode_id=&#8221;110695&#8243; back_size=&#8221;300px&#8221; el_class=&#8221;graficni-prikaz badge-odstrani&#8221;][vc_column column_width_use_pixel=&#8221;yes&#8221; gutter_size=&#8221;3&#8243; overlay_alpha=&#8221;50&#8243; shift_x=&#8221;0&#8243; shift_y=&#8221;0&#8243; shift_y_down=&#8221;0&#8243; z_index=&#8221;0&#8243; medium_width=&#8221;0&#8243; mobile_width=&#8221;0&#8243; width=&#8221;1\/1&#8243; uncode_shortcode_id=&#8221;200753&#8243; column_width_pixel=&#8221;850&#8243;][vc_row_inner row_inner_height_percent=&#8221;0&#8243; overlay_alpha=&#8221;50&#8243; gutter_size=&#8221;3&#8243; shift_y=&#8221;0&#8243; z_index=&#8221;0&#8243; uncode_shortcode_id=&#8221;118308&#8243;][vc_column_inner column_width_use_pixel=&#8221;yes&#8221; gutter_size=&#8221;3&#8243; overlay_alpha=&#8221;50&#8243; shift_x=&#8221;0&#8243; shift_y=&#8221;0&#8243; shift_y_down=&#8221;0&#8243; z_index=&#8221;0&#8243; medium_width=&#8221;0&#8243; mobile_width=&#8221;0&#8243; width=&#8221;1\/1&#8243; uncode_shortcode_id=&#8221;145324&#8243; column_width_pixel=&#8221;685&#8243;][vc_icon position=&#8221;left&#8221; icon_image=&#8221;111452&#8243; icon_color=&#8221;color-482803&#8243; media_size=&#8221;30px&#8221; heading_semantic=&#8221;p&#8221; text_weight=&#8221;700&#8243; uncode_shortcode_id=&#8221;422960&#8243; icon_color_type=&#8221;uncode-palette&#8221; title=&#8221;we treat each claim, regardless of its amount or legal background, according to the same, strictly defined line of assessment, measures and solutions (equal treatment of every problem);&#8221; el_class=&#8221;tezave-naslov&#8221;][\/vc_icon][vc_icon position=&#8221;left&#8221; icon_image=&#8221;111452&#8243; icon_color=&#8221;color-482803&#8243; media_size=&#8221;30px&#8221; heading_semantic=&#8221;p&#8221; text_weight=&#8221;700&#8243; uncode_shortcode_id=&#8221;192696&#8243; icon_color_type=&#8221;uncode-palette&#8221; title=&#8221;we handle each claim with discretion, taking into account the interests of the client (processing without damaging business relationships);&#8221; el_class=&#8221;tezave-naslov&#8221;][\/vc_icon][vc_icon position=&#8221;left&#8221; icon_image=&#8221;111452&#8243; icon_color=&#8221;color-482803&#8243; media_size=&#8221;30px&#8221; heading_semantic=&#8221;p&#8221; text_weight=&#8221;700&#8243; uncode_shortcode_id=&#8221;107968&#8243; icon_color_type=&#8221;uncode-palette&#8221; title=&#8221;we resolve each claim with the broadest possible perspective (actively seeking a payment solution \u2013 ad hoc approach);&#8221; el_class=&#8221;tezave-naslov&#8221;][\/vc_icon][vc_icon position=&#8221;left&#8221; icon_image=&#8221;111452&#8243; icon_color=&#8221;color-482803&#8243; media_size=&#8221;30px&#8221; heading_semantic=&#8221;p&#8221; text_weight=&#8221;700&#8243; uncode_shortcode_id=&#8221;470411&#8243; icon_color_type=&#8221;uncode-palette&#8221; title=&#8221;we formalise and appropriately secure each solution\/agreement, where the basic guideline is \u201cmaximum possible benefit for the client\u201d;&#8221; el_class=&#8221;tezave-naslov&#8221;][\/vc_icon][vc_icon position=&#8221;left&#8221; icon_image=&#8221;111452&#8243; icon_color=&#8221;color-482803&#8243; media_size=&#8221;30px&#8221; heading_semantic=&#8221;p&#8221; text_weight=&#8221;700&#8243; uncode_shortcode_id=&#8221;961983&#8243; icon_color_type=&#8221;uncode-palette&#8221; title=&#8221;our primary challenge is to resolve each claim through extrajudicial recovery as quickly as possible, without additional costs for the client;&#8221; el_class=&#8221;tezave-naslov&#8221;][\/vc_icon][vc_icon position=&#8221;left&#8221; icon_image=&#8221;111452&#8243; icon_color=&#8221;color-482803&#8243; media_size=&#8221;30px&#8221; heading_semantic=&#8221;p&#8221; text_weight=&#8221;700&#8243; linked_title=&#8221;yes&#8221; uncode_shortcode_id=&#8221;146952&#8243; icon_color_type=&#8221;uncode-palette&#8221; title=&#8221;if the claim cannot be resolved through extrajudicial recovery, we offer our clients a whole range of alternative solutions, and we take care of everything (see our services);&#8221; link=&#8221;url:https%3A%2F%2Ffidem.si%2Fen%2Four-services%2F%23storitve-graf&#8221; el_class=&#8221;tezave-naslov special-cursor-custom&#8221;][\/vc_icon][vc_icon position=&#8221;left&#8221; icon_image=&#8221;111452&#8243; icon_color=&#8221;color-482803&#8243; media_size=&#8221;30px&#8221; heading_semantic=&#8221;p&#8221; text_weight=&#8221;700&#8243; uncode_shortcode_id=&#8221;149160&#8243; icon_color_type=&#8221;uncode-palette&#8221; title=&#8221;more than ten years (10+) on the market gives us the experience and confidence to:&#8221; el_class=&#8221;tezave-naslov&#8221;]<\/p>\n<div class=\"tezave-abc\">a. see opportunities and value where others do not;b. have solutions and approaches to every claim problem;<br \/>\nc. know the market and the market knows us.<\/div>\n<p>[\/vc_icon][\/vc_column_inner][\/vc_row_inner][\/vc_column][\/vc_row][vc_row row_height_percent=&#8221;0&#8243; overlay_alpha=&#8221;50&#8243; gutter_size=&#8221;3&#8243; column_width_percent=&#8221;100&#8243; shift_y=&#8221;0&#8243; z_index=&#8221;0&#8243; enable_top_divider=&#8221;default&#8221; shape_top_h_use_pixel=&#8221;&#8221; shape_top_height=&#8221;50&#8243; shape_top_color=&#8221;color-xsdn&#8221; shape_top_opacity=&#8221;100&#8243; shape_top_index=&#8221;0&#8243; uncode_shortcode_id=&#8221;207905&#8243; 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