The right of a creditor to demand that a debtor or guarantor fulfil their obligations – i.e. that the debt be repaid – is covered by the legal term CLAIMS. The vast majority of companies and other business entities that issue invoices (and other authentic instruments) with deferred payment for their services or products encounter them.

The claims management process begins before the claim falls due for payment, but at Accounts Receivable Management FIDEM, we specialise primarily in the collection of claims after they have fallen due.